Delivery

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Last updated: November, 2020

DELIVERY INFORMATION

At Pinestic, we ensure that all of your purchase is delivered to you on time. All our products are packed for safe transit and will be managed by reliable professionals.

Standard Deliveries 
Standard Delivery charges apply to all purchases below S$1500. Our deliveries are charged per trip per address, at S$8 (Small item accessory) / S$30 (Small furniture) / S$45 (Big furniture). 

Delivery charges will be automatically tallied based on your cart items. Please also note that delivery charges are non-refundable.

Manpower 
Some items may be required to be delivered to higher floors, without available elevators. In such cases, additional manpower fees will be collected on-site, at S$25 per item per floor, starting from the 3rd floor.

Failed deliveries 
A re-delivery may be required in the case of failed deliveries. In such cases, standard delivery charges (non-waivable) will be applied for re-deliveries.

Delivery Lead Time

All items will be delivered in 60 working days, subject to available delivery slots. Please allow us to contact you after your order is placed to arrange a delivery date. If you have a preferred delivery date, you can let us know via the comments field during the check-out process. Kindly note however, that specifying a preferred delivery slot does not mean a slot is automatically reserved for your order. All deliveries are subject to the availability of delivery slots on any given date. (Some items are custom made upon ordering)

Delivery Charges

Deliveries are charged at S$8 / S$30 / S$45.

If you require additional information, visit our FAQ here